All of what she wrote was not true because when check in, there was a man came first to check in and when I gave him door code, I could not contact him anymore. He is the assistant of her friend and when I call her to check she said she did not know him at all as I though she did. I was trying to call her to verify as I did not want the stranger came into my house. This guest and her group were not observant the house rules as well. By the way, I realized that she was the one who used to reserve my apartment before and I reported her to Airbnb as she and her group organized party while my listing mentioned it was not allowed to and treated my house so badly. So now she use this account to book my apartment again. I have to mention that she and her group they lef the apartment very very dirty, untidy. In addition, they stayed over hours the check out time without saying a word. My apartment is self check in so when my cleaner came to call them open the door, they were still sleeping on the sofa even though they told me they were checking out at 12PM before. Then the cleaner left. I tried to contact every single one, I called, sent messages to their phone number but they did not reply at all. No one reply. Until I got my family member came to check then saw it as so horrible, they got a party last night but my listing has no parties rules and it seems like they used some stimulants! They totally did not observe the house rules and the building rules. The last thing, all of guests have stayed at my apartment they have known the culture of my house but she did not.