Thank you very much for your review.
I am sorry that there were not enough towels set in the room. Since the reservation was made on the check-in date, the helper did not expect you and had already prepared the amenities for the booking on the next day. We apologize for the inconveniences caused. That being said, I recommend that you contact the host if similar case happen in future as all hosts should be more than happy to help guests :)
As per the parking fee, we mention about the parking fee under the section called "Getting Around" or "House Rule" on our listing page. Also our parking fee is set less than 30% of other parkings around our house. It was unfortunate that it did not catch your eyes.
I feel your comment for the room size is a bit unfair as we clearly mention on the listing page that the room capacity shows 5, but it is meant for a family with kids. For adults we recommend limiting to 1 to 4 adults. We even double checked about this after you made a reservation, but you replied saying that you guys are really close friends and do not mind sharing small room, hence we approved your booking request.
At the end of the day, I hope you had a good time in Kamakura and enjoyed the time in our house too! I hope you will have a safe trip home! We hope to see you in future!