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It’s nearly time to travel, so you’ll want to take care of those final details. Follow these tips to prepare for a smooth check-in. 

Before you arrive 

Find your reservation details

Go to your Trips page to find important information, such as the address, your Host’s contact information, and your billing receipt. Check-in information is usually available 48 hours before the reservation begins.

Communicate with your Host

Before your arrival date, message your Host to confirm:

• Check-in and checkout times
• Arrival details
• Key exchange or an alternative method of access
• Contact information and whether either one of you will be without phone or internet access during the trip
• Any other questions you might have

On arrival

In-person key exchanges

Some Hosts may want to greet you in person to give you the keys or the entry code to their place. If so, look up travel advisories so you can allow extra time to meet up in the event of things like flight delays, bad weather, or road closures.

Other check-in methods

Other options include:

• Self check-in
• Messaging with instructions to enter
• Leaving keys in a lockbox
• Having a neighbor, Co-Host, or doorperson meet guests